FirstRate: Premier Heat Gun Manufacturer

A: Simply drop us a line at our 24/7 customer service center. Just let us know your desired quantity and specifications, and we’ll promptly provide a quote. Your project, our priority.

A: As standard, our MOQ is 500pcs. But for those looking to dip their toes in, we can be flexible with this requirement for the first cooperation. We’ve got your back.

A: Expect your heat gun order to be ready in about 45 business days, not including transit time. Shipment times vary depending on your location, usually between 30 to 45 days.

A: Absolutely! We offer samples to ensure you’re 100% satisfied before placing a larger order. The sample timeframe is typically between 3 to 7 days, depending on the item. Try before you buy.

A: Indeed! We can tailor-make your heat guns to reflect your brand, including custom colors and branding. Your brand, your way.

A: We stand behind our products. That’s why our heat guns are backed by a 2-year warranty. Because we believe in excellence as standard.

A: Rest assured, our heat guns have GS, CE, EMC, PaHs, and RoHS certifications. Safety is our commitment.

A: Shipping costs will be determined by your location. We usually offer FOB pricing but we can provide CIF pricing if that’s what works best for you. Tailored solutions for your needs.

A: Our heat guns are securely packed in vibrant or plastic boxes. For e-commerce or mail order customers, we take extra care and reinforce the packaging with multi-layer corrugated outer boxes. Each product is also drop tested before shipment for ultimate peace of mind. Your order, safely delivered.

A: Each batch of heat guns undergoes rigorous testing and inspection before leaving the factory, ensuring that batch quality issues are incredibly rare. However, if issues do arise, our after-sales team will promptly address and resolve the issue, including bearing the loss if it’s our responsibility. Your satisfaction, our mission.

A: You are more than welcome to visit our factory and see our meticulous processes first hand. If a visit isn’t possible, we’d be happy to arrange a video link for a virtual factory tour. Transparency at every step.

A: We accept various payment methods such as T/T, L/C, among others. And yes, if you’re ordering more than 500 units, we offer attractive bulk order discounts. More savings for larger orders.

A: We adhere to clear standards, employ a quality management system, conduct regular quality control, and train our staff. Additionally, we invest in high-grade tools/materials, manage vendors closely, continuously improve, and actively collect feedback.

A: Certainly! We maintain a record of shipment samples for each delivery made, a testament to our commitment to quality. Your trust, our evidence.

A: We certainly can! We can provide technical documents or videos to ensure you’re fully versed in the operation of our products.

A: Of course! Our instruction manuals are available in 8-10 different languages, covering most major languages.

A: We keep our finger on the pulse of industry trends and developments. Attending webinars, trade shows, following industry thought leaders, and listening to customer feedback allows us to consistently innovate and improve our products.